Chasel AI, Facilities Management AI and Workplace Management AI alike, is built on enterprise-grade cloud infrastructure with a 99.5% uptime commitment (excluding planned maintenance), automated backups, and point-in-time recovery.
Chasel AI runs on enterprise-grade cloud infrastructure, designed for high availability, scalability, and security.
Your data is backed up automatically on a regular schedule, so your information is never dependent on a single point of failure.
In the event of an issue, we can restore your data to a specific moment in time, minimising disruption and data loss.
Our 99.5% uptime commitment is aligned with the same contracted availability standard published by Planon, our core IWMS platform partner - ensuring consistency across the technology stack that powers your workplace management.
Have questions about our infrastructure, backup policy, or service-level agreement? Contact our team.